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Help us help you better.
For specific queries related to your Demat account write to us at ks.demat@kotak.com
If you are an existing customer, please mention your client code along with the details of your query. This will help us resolve your queries quickly.
Grievance Escalation |
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Level 1:
Level 2:
For Trading related queries contact our customer service at service.securities@kotak.com
and for Demat Account related queries contact us at ks.demat@kotak.com
or call us on Toll free numbers 1800 209 9191 / 1860 266 9191
If you do not receive a satisfactory response at Level 1
within 3 working days, you may write to us at ks.escalation@kotak.com or call us on 022-42858445
and if you feel you are still unheard, write to our customer service HOD at ks.servicehead@kotak.com
or call us on 022-42858208
Level 3:
Level 4:
If you still have not received a satisfactory response at Level 2
within 3 working days, you may contact our Compliance Officer
(Name: Manoj Agarwal) at ks.compliance@kotak.com
or call on 91- (022) 4285 8484.
If you have not received a satisfactory response at Level 3
within 7 working days, you may also approach our CEO (Mr. Kamlesh Rao) at
ceo.ks@kotak.com or call on 022 - 4285 8301
Level 1:
Level 2:
For Trading related queries contact our customer service at service.securities@kotak.com
and for Demat Account related queries contact us at ks.demat@kotak.com
or call us on Toll free numbers 1800 209 9191 / 1860 266 9191
If you do not receive a satisfactory response at Level 1
within 3 working days, you may write to us at ks.escalation@kotak.com or call us on 022-42858445
and if you feel you are still unheard, write to our customer service HOD at ks.servicehead@kotak.com
or call us on 022-42858208
Level 3:
Level 4:
If you still have not received a satisfactory response at Level 2
within 3 working days, you may contact our Compliance Officer
(Name: Manoj Agarwal) at ks.compliance@kotak.com
or call on 91- (022) 4285 8484.
If you have not received a satisfactory response at Level 3
within 7 working days, you may also approach our CEO (Mr. Kamlesh Rao) at
ceo.ks@kotak.com or call on 022 - 4285 8301
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