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Help us help you better.

  • Call us at 1800 209 9191 / 1860 266 9191 or WhatsApp our Customer Service at +91 7738988888 /+91 7738788888 or write to us at service.securities@kotak.com

  • For specific queries related to your Demat account write to us at ks.demat@kotak.com

    If you are an existing customer, please mention your client code along with the details of your query. This will help us resolve your queries quickly.

  • Kotak Securities’ customer service desk strives to resolve any customer queries within 24 hours.
  • Customer Service is available - Weekdays: 8.00 AM to 6.00 PM and Sat: 9.00 AM to 2.00 PM
Grievance Escalation

  • Level 1:

  • Level 2:

  • If you do not receive a satisfactory response at Level 1
    within 3 working days, you may write to us at ks.escalation@kotak.com or call us on 022-42858445
    and if you feel you are still unheard, write to our customer service HOD at ks.servicehead@kotak.com
    or call us on 022-42858208

  • Level 3:

  • Level 4:

  • If you still have not received a satisfactory response at Level 2
    within 3 working days, you may contact our Compliance Officer
    (Name: Manoj Agarwal) at ks.compliance@kotak.com
    or call on 91- (022) 4285 8484.

  • If you have not received a satisfactory response at Level 3
    within 7 working days, you may also approach our CEO (Mr. Kamlesh Rao) at
    ceo.ks@kotak.com or call on 022 - 4285 8301

  • Level 1:

  • Level 2:

  • If you do not receive a satisfactory response at Level 1
    within 3 working days, you may write to us at ks.escalation@kotak.com or call us on 022-42858445
    and if you feel you are still unheard, write to our customer service HOD at ks.servicehead@kotak.com
    or call us on 022-42858208

  • Level 3:

  • Level 4:

  • If you still have not received a satisfactory response at Level 2
    within 3 working days, you may contact our Compliance Officer
    (Name: Manoj Agarwal) at ks.compliance@kotak.com
    or call on 91- (022) 4285 8484.

  • If you have not received a satisfactory response at Level 3
    within 7 working days, you may also approach our CEO (Mr. Kamlesh Rao) at
    ceo.ks@kotak.com or call on 022 - 4285 8301

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Why Demat Account?
  • Mandatory by SEBI
  • Easy Portfolio Management
  • Security of Equity Investments.
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